Frequently Asked Questions
How long will my order take?
Everything is made to order — printed when you order it. Production takes about 4–7 business days before your order ships, and you'll get tracking by email when it leaves.
What does shipping cost?
US orders: $4.95 for the first item and $2.20 for each additional item. Canada: $8.59 for the first item and $1.95 for each additional item. Rates are confirmed at checkout.
Can I return or exchange something?
Because every item is made to order, we don't accept returns or exchanges for buyer's remorse or size preference. If your item arrives damaged, defective, misprinted, or it's the wrong item, we'll make it right — email us with your order number and a photo. See the full Refund Policy.
How do I pick a size?
Measure a favorite garment you already own and compare it to the size chart on the product page. Our blog also has step-by-step measuring guides for hoodies and tees. When in doubt for a gift, ask about the recipient's preferred fit and shape first.
Is there a welcome discount?
Yes — join the email list and you'll get a WELCOME10 code for 10% off your first order (one use per customer).
Do you run team stores or fundraisers?
Yes — we set up team stores for programs and clubs, including fundraiser designs. See Team Stores, then email us your team name and timeline.
Still stuck? Contact us — or read the full Refund Policy and Shipping Policy.