Refund Policy

A legal disclaimer

RETURN & REFUND POLICY

Last Updated: August 2026

Returns

Because our products are custom-made specifically for each order, we do not accept returns or exchanges for:

• Wrong size selected by customer

• Incorrect color selection

• Buyer's remorse

• Accidental purchases

• Preference changes

• Personalized or custom products

Please review all product descriptions, sizing charts, and customization details before completing your purchase.

Damaged or Defective Products

If you receive:

• A damaged item

• A manufacturing defect

• A printing defect

• The wrong product

Contact us within 7 days of delivery.

Provide:

• Order number

• Description of issue

• Clear photographs

We may offer:

• Replacement

• Refund

• Store credit

at our sole discretion.

Lost Orders

Claims for lost orders must be submitted within 30 days of the estimated delivery date.

Refund Eligibility

Refunds are only issued when:

• A product arrives damaged

• A product has a verified manufacturing defect

• We shipped the wrong item

• We are unable to fulfill your order

Non-Refundable Items

The following are not eligible for refunds:

• Customized products

• Personalized products

• Digital products

• Gift cards

• Shipping charges

• Orders refused by the customer