Made-to-Order Products

Every product offered on our site is produced after an order is placed.

Because products are made individually:

• Colors may vary slightly

• Print placement may vary slightly

• Material texture may vary

• Sizing may vary within manufacturing tolerances

Product Photography

Product images are digital renderings, mockups, or sample photographs.

Actual products may differ slightly in appearance.

Color Accuracy

Screen settings vary by device.

We cannot guarantee displayed colors will exactly match the finished product.

Manufacturing Variations

Minor variations do not constitute defects and are not grounds for refunds.

CHARGEBACK & FRAUD PREVENTION POLICY

Last Updated: August 2026

Fraud Prevention

To protect customers and our business, orders may be screened for fraud.

We reserve the right to:

• Request additional verification

• Delay shipping

• Cancel suspicious orders

Verification Methods

Verification may include:

• Address confirmation

• Identity verification

• Payment verification

• Phone verification

Chargebacks

Customers agree to contact us first to resolve disputes before initiating a chargeback.

Improper chargebacks may be contested using:

• Order records

• Shipping confirmations

• Tracking information

• Customer communications

• Fraud screening records

Fraudulent Activity

Fraudulent transactions may be reported to:

• Financial institutions

• Payment processors

• Law enforcement agencies

CUSTOM PRODUCT CANCELLATION POLICY

Last Updated: August 2026

Cancellation Window

Orders may be canceled only before production begins.

After Production Starts

Once production begins:

• Cancellation requests cannot be guaranteed

• Refunds may not be available

• Partial refunds may be denied

Personalized Orders

Personalized products are generally non-cancelable and non-refundable after submission.

Customers are responsible for reviewing:

• Names

• Spellings

• Dates

• Images

• Custom text

before placing an order.

Unauthorized Changes

Modification requests submitted after checkout may not be accommodated.

DMCA & INTELLECTUAL PROPERTY POLICY

Last Updated: August 2026

Ownership

All website content including:

• Logos

• Branding

• Graphics

• Product designs

• Text

• Images

• Code

is protected by copyright, trademark, and intellectual property laws.

User Submitted Content

Customers represent that they own or possess legal rights to any content uploaded or submitted.

This includes:

• Artwork

• Logos

• Photos

• Custom designs

• Trademarks

Prohibited Content

Users may not submit content that:

• Infringes copyrights

• Infringes trademarks

• Violates publicity rights

• Violates privacy rights

• Is unlawful or offensive

DMCA Takedown Requests

Copyright owners may submit a notice containing:

1. Signature of the copyright owner.

2. Description of copyrighted work.

3. Description of infringing material.

4. Location of infringing material.

5. Contact information.

6. Good-faith statement.

7. Accuracy statement under penalty of perjury.

Submit notices to:

dmca@[yourdomain].com

Repeat Infringers

We reserve the right to terminate accounts or refuse service to repeat intellectual property violators.